Producing any food ingredient needs careful attention to detail. Quality and reliability are key to a successful product. So when Aurora was engaged to provide a magnet system for Fonterra’s processing plant attention to detail needed to be spot on.
“It’s very important to get it right,” says Josh Morgan, Project Engineer at Fonterra Te Awamutu. “It’s around trying to reduce what we call ‘cost of quality failures’, stopping any unwanted matter before it gets through.”
An important tool is the magnet system supplied by Aurora. Installing magnets into the process is mandatory; making sure they are good enough to pick up any metallic material no matter how small needs careful effort and providers that Fonterra know they can rely on.
Installing the magnets correctly can be a complicated business so having strong working relationships and clear communications channels is key. “Aurora were great and they were very capable when it came to sorting out any issues,” says Josh.
In the complex production of dairy powders every part of the process needs to be flawless to ensure a first-class end result. “Quality comes first,” explains Josh. “The magnet system is working well and we now have another form of protection. Aurora were really good to deal with,”